FAQ

Frequently Asked Questions (FAQs) are an excellent source of information for your visitors. Using very well-written FAQs that cover the most common questions of your visitors will keep you from getting inundated with support emails.

Questions can be submitted by users by visiting the FAQ link on the Main Menu. When the user clicks "Ask a question", they are taken to a screen to enter their email address and type their question. From the drop-down list, users select the FAQ Category for their question from the drop-down list, or "Unsure" to post a general question. The user clicks "Submit Question" to send their question. When there are questions waiting to be answered, the Administrator is notified by an entry in the Waiting Content section.

As Administrator, go to Administration -> FAQ to access the following functions of this module.